Bank Teller
Location: Wilmington, Delaware (Onsite, Full Time)

A growing financial institution heavily involved in the Fintech space is seeking a Bank Teller to support daily branch operations and deliver exceptional service to retail and business customers. This individual will play a key role in processing transactions, maintaining operational accuracy, and ensuring compliance with internal policies and regulatory requirements.

The ideal candidate is detail-oriented, customer-focused, and experienced in frontline banking or cash-handling roles within a regulated environment.

Responsibilities

• Process a variety of teller transactions, including deposits, withdrawals, payments, and account servicing tasks.
• Open and close deposit accounts in accordance with bank policies, BSA/AML guidelines, and all applicable regulatory requirements.
• Perform general ledger reconciliations related to cash position, teller balancing, and branch transactions.
• Identify and escalate potential fraudulent or unusual activity in line with bank policy.
• Ensure adherence to dual control procedures and internal operational standards.
• Assist with projects or operational tasks assigned by branch or senior management.
• Maintain high ethical standards while delivering excellent customer service.
• Interact with clients daily, resolving questions or issues and ensuring a positive branch experience.
• Support other departments as needed to promote efficient branch operations.

• 1+ years of teller, cash-handling, or frontline banking experience.
• Strong knowledge of basic banking operations and regulatory expectations.
• Excellent customer service and communication skills.
• Strong organizational abilities with high attention to detail.
• Ability to multitask, prioritize responsibilities, and make sound decisions in a fast-paced environment.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with core banking or teller systems is a plus.

• Join a growing and customer-focused financial institution with strong community presence.
• Hands-on client interaction and meaningful impact on daily branch operations.
• Opportunities to learn, grow, and develop within the retail banking environment.